Master thread: Login issues

Dieki Kondrael · **Joined:** January 1st, 2011, 5:34 pm **Posts:** 340

Alright! There were a lot of threads about this, but Jay and I have just made some fairly major changes, and we're hoping the problems are cleared up now.

But none of our previous solutions have solved it, so if you are still experiencing problems after the time I started this thread, post below to let us know.

BushMaid · **Posted:** August 9th, 2011, 5:10 pm

I just tried logging in in a normal window, and it didn't work. It now works, but I'm in an incognito window.

Dieki Kondrael · **Joined:** January 1st, 2011, 5:34 pm **Posts:** 340

I have resolved BushMaid's issue. If anyone else has similar issues, please try to login twice.

Airianna Valenshia · **Posted:** August 9th, 2011, 8:21 pm

Nope, mine is perfectly happy now, so I am too. Thanks so much, guys!!!

Whythawye · **Posted:** August 10th, 2011, 1:44 am

Airianna Valenshia wrote:

Nope, mine is perfectly happy now, so I am too. Thanks so much, guys!!!

Huzzah!

Reiyen · **Posted:** August 18th, 2011, 8:18 am

Double-Login:

Often when I follow a link from a notification email, I enter my login info and press login. The computer thinks for a second, accepts it, then returns me to the same empty login screen. The second time I login it then proceeds to send me to the link the email gave me. Any idea whats up?

Whythawye · **Posted:** August 18th, 2011, 8:35 am

Yes. Watch the url when you do this, and see if the www part changes through it. And then use the one that logs you in all the way after that. We are working on fixing this problem.

Lady Elanor · **Posted:** August 19th, 2011, 10:32 am

My login was playing up again today, it would accept my password but then whenever I pressed Active Topics it logged me back out again.

Whythawye · **Posted:** August 19th, 2011, 10:49 am

Okay, so I've done some more fiddling, let me know if problems persist.

Riniel Jasmina · **Posted:** August 19th, 2011, 12:47 pm

It's usually fine when I just refresh a page now, but it still doesn't keep me logged in when I ask it to and just now I had to log in five times consecutively.

Whythawye · **Posted:** August 19th, 2011, 12:52 pm

Riniel Jasmina wrote:

It's usually fine when I just refresh a page now, but it still doesn't keep me logged in when I ask it to and just now I had to log in five times consecutively.

What is the exact url you are using to log in with, and does it change during the sequence of logins?

Riniel Jasmina · **Posted:** August 19th, 2011, 1:32 pm

Sir Emeth Mimetes wrote:

Riniel Jasmina wrote:

It's usually fine when I just refresh a page now, but it still doesn't keep me logged in when I ask it to and just now I had to log in five times consecutively.

What is the exact url you are using to log in with, and does it change during the sequence of logins?

Um, what? It just sends me to the login page when I refresh after I've let the computer sleep. I haven't noticed the urls...

Whythawye · **Posted:** August 20th, 2011, 2:49 am

Next time you are logged out or need to log in watch the urls and keep track of them, if you can.

Lady Elanor · **Posted:** August 23rd, 2011, 3:49 am

It logged me out about 4 times this morning, Jay. This was the URL that was there after it bumped me off http://www.holyworlds.org/fantasy/search.php?search_id=active_topics

Whythawye · **Posted:** August 23rd, 2011, 4:24 am

Okay, did it start with a www or not, do you remember?

Airianna Valenshia · **Posted:** August 23rd, 2011, 9:00 am

I keep getting logged out, too.

Whythawye · **Posted:** August 23rd, 2011, 9:20 am

Hrgumph.

Lady Eruwaedhiel · **Posted:** August 23rd, 2011, 10:45 am

Me too... and I made sure it had the www. in it. I had to hit "0 new messages" before it would let me in.

*likes Jay's displeased noises*

Whythawye · **Posted:** August 23rd, 2011, 10:58 am

Okay, more tweaking done.

Clear your cookies and let me know if anything happens!

Lady Eruwaedhiel · **Posted:** August 23rd, 2011, 3:36 pm

Seems to work for me. It even redirected with no problem.

Lady Elanor · **Posted:** August 30th, 2011, 1:37 pm

Hmm, it isn't fixed for me. It has been really bad today; it took at least 5-6 tries when I first logged in this afternoon and it was just playing up again just now.

Kiev Shawn · **Posted:** August 30th, 2011, 1:47 pm

It works for me!

* also likes Jay's displeased noises *

Whythawye · **Posted:** August 30th, 2011, 2:13 pm

Lady Elanor wrote:

Hmm, it isn't fixed for me. It has been really bad today; it took at least 5-6 tries when I first logged in this afternoon and it was just playing up again just now.

Try clearing your cookies once more to see if they need it after the changes.

Lady Elanor · **Posted:** September 1st, 2011, 9:13 am

Thanks, Jay. It seems a little better, but still takes two or three times to log in for me.

Whythawye · **Posted:** September 1st, 2011, 9:45 am

That's what's confusing me... why is it working after trying a few times? What is changing...

Lady Elanor · **Posted:** September 1st, 2011, 9:47 am

After I cleared my cache etc etc it played up a bit, and then I had a little while where I thought 'oh it's fixed;' then it started logging me out once then logging me in, and today it's been about 2 or 3 times before I can log in.

Elanhil · **Posted:** September 1st, 2011, 10:23 am

That is strange, but I do remember the same thing happening with me, awhile back.

Constable Jaynin Mimetes · **Posted:** September 1st, 2011, 11:11 am

Finally getting over here... it takes me 2-3 tries to login too, but since I stay logged in all the time that doesn't bug me. However, yesterday I tried to log into the ACP and it logged me out. I logged back in and it logged me out. I opened a fresh login window and logged in and was fine, but when I tried to log in to the ACP it logged me out again. The third time I managed to stay logged in and did access the ACP but I thought it was worth coming over here to mention. (For a few panicky moments I thought I had lost my admin privileges, until I saw that I was completely logged out.)

Whythawye · **Posted:** September 1st, 2011, 11:35 am

It does that one to me too, Katie. I'm still not sure what that is... I think it's a bug with phpbb.

Constable Jaynin Mimetes · **Posted:** September 1st, 2011, 11:47 am

HW doens't like you logging into the ACP? Now that's scary...

Whythawye · **Posted:** September 1st, 2011, 11:51 am

Yeah, it does the same thing for me on all my other phpbb3.0.7+ forums too.

Kiev Shawn · **Posted:** September 1st, 2011, 2:04 pm

Vanya Katerina Jaynin wrote:

HW doens't like you logging into the ACP? Now that's scary...

Yipes...

Andrew Amnon Mimetes · **Joined:** May 14th, 2010, 4:43 am **Posts:** 4458

I have the same issues when logging into the ACP, but I'm unaffected in normal usage, mostly.

Is there a way we can file a bug with the phpBB team, Jay?

eru

Elanhil · **Posted:** September 1st, 2011, 7:32 pm

ACP thing happens to me, too, for the record.

Whythawye · **Posted:** September 2nd, 2011, 2:40 am

I think it's probably already filed, but I haven't been able to get around to checking out their forums yet. If someone on the HWdev team could do some digging on there for me, I'd appreciate it.

Airianna Valenshia · **Posted:** September 4th, 2011, 8:18 pm

I still get logged out all the time and have to log back in.

Riniel Jasmina · **Posted:** September 8th, 2011, 9:59 pm

Hi again.

Right, this time it took me no less than twelve attempts to log in. The latter half even claimed I had logged in but whether I clicked to move on or not it sent me right back to the log in screen. Bye for now.

Whythawye · **Posted:** September 9th, 2011, 1:53 am

Very bad.

I would say make sure you cleared the cookies on both the site and your browser, but I'm sure you all already did that.

Lady Elanor · **Posted:** September 9th, 2011, 7:02 am

Yep, funny it took me a lot of times to log in last night as well, much more than usual.

Manda Kondrael · **Posted:** September 14th, 2011, 8:02 pm

Okay, so I had a huge post all written up and HW erased it. The essence of the post is this: I don't know what's causing it, but it only lets me (as far as I can tell ) open one logged-in HW tab at once.

The chat's also been big time acting up, I don't know whether that's a login problem or no...

Kiev Shawn · **Posted:** September 15th, 2011, 11:21 am

Lady Elanor wrote:

Yep, funny it took me a lot of times to log in last night as well, much more than usual.

Same here.

It was very slow too.

Mama Raven Mimetes · **Joined:** December 30th, 2009, 12:55 pm **Posts:** 381

I am able to log in via Ff private browsing or internet explorer, but not with regular Ff. I can only get logged in on those avenues by clicking login and then clicking a link on the "successfully logged in" page. If I don't click a link on that page it takes me to the index where I am NOT logged in.

Strangely, when I tried logging in last time using regular Ff it didn't work but when I went to the index page and scrolled down it showed me in the "online" list at the bottom.

Elly · **Joined:** October 22nd, 2010, 7:58 am **Posts:** 4197

A couple days ago, I logged in, clicked [1 new message], and it logged me out, saying, "You have to be logged in to view this" (or some variant

).

I repeated this two or three times until I clicked Forum Index, then went to my new message from there. It wasn't fatal (

), but it was annoying.

Airianna Valenshia · **Posted:** September 15th, 2011, 4:26 pm

I'm not having any issues, at the present moment. But I was.

Lady Elanor · **Posted:** September 28th, 2011, 12:10 pm

Ok, today its been really bad, and I just wrote all this out and lost it all because it logged me out so I'll make it quick this time. It seems to be 10 times worse and is logging me out everytime I try and post something and it's spread and is happening on HWHF HWSF and HWFF for me now.

Whythawye · **Posted:** September 28th, 2011, 12:18 pm

Hmmm...

I tried something, let's see what happens.

Lady Elanor · **Posted:** September 28th, 2011, 12:21 pm

Thank you, Jay!

Lady Elanor · **Posted:** September 28th, 2011, 2:58 pm

Out of interest is this happening to anyone else? It's still logging out whenever I try to post something. I have to copy and paste it, and it logs in and out a few times before it will post. I also can't use the chat room because whenever I try to chat it logs me out and none of my chats go through.

I have tried clearing my cache etc etc.

I also keep getting this, is it related?

Quote:

Website Offline, No Cached Version Available

The website you are trying to access is currently offline. The most likely causes are the server is down for maintenance, there may be a network problem, or the site may be experiencing excessive load.

The site uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages where they are available. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

If you continue to receive this error after you believe the site is back online, you can retry a live version of the site.

Airianna Valenshia · **Posted:** September 28th, 2011, 4:03 pm

Huh, I haven't been having any issues....

Aragorn · **Joined:** September 23rd, 2010, 3:42 pm **Posts:** 9085

It kicked me off once today while I was trying to post, which is the first time it's ever done that to me.

Master thread: Login issues

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